I was talking to a coaching client — an internationally renowned healthcare leader — on the phone a few days ago. As you’d expect, we ended up talking about coronavirus. Something he said really struck me, “With all the work we have to do, and the crises in our halls and in our hospitals,” he said pointedly, “It’s hard to concentrate on leadership principles.” I understood what he meant, but I wanted to point out that it is precisely during times of crises, fear, and uncertainty that leaders must manifest excellent behaviors! Without proper leadership, we have chaos. Now,… Read More